We answer the call when a Boston house takes on water: a cellar that filled overnight, a plaster ceiling that sags, a pipe that let go in the cold. When you call, we put you through to one independent local provider who works these cellars and stacked houses every week. Whatever you agree on with that provider, from the price to any warranty, is between the two of you.
A triple-decker in Dorchester or Somerville stacks three kitchens and three bathrooms over one basement, so a leak on the third floor is a ceiling problem on the second and a puddle on the first. The rowhouses of the South End and Back Bay stand on wood pilings driven into filled land in the 1850s through the 1880s, and the Boston Groundwater Trust watches the water table under them because too little groundwater rots the piles and too much comes in through the cellar wall.
The weather sharpens all of it. A hard freeze finds the radiator pipe in the bay window. A nor'easter at high tide puts the harbor into East Boston garages, and Climate Ready Boston maps the streets that flood first. On a plain rainy day, the combined sewers back up into the lowest floor drain.
The first visit starts with readings, not demolition. The provider walks the wet rooms and the floors below them with a moisture meter and a thermal camera and photographs everything as found. Those readings decide which walls open and which stay closed, and they give your adjuster dates and numbers. Only then do the pumps and dehumidifiers go in.
We serve Boston and its neighborhoods from Charlestown to Hyde Park, including Dorchester, Roxbury, Jamaica Plain, South Boston, and East Boston. To the north we serve Cambridge, Somerville, Medford, Malden, Everett, Chelsea, Revere, and Winthrop, and down the South Shore we serve Quincy and Weymouth.
Providers represent their own licensing and insurance. A Massachusetts contractor doing residential repair work needs a Home Improvement Contractor registration, and you can look up a registration in about a minute. Plumbing and electrical work also need a trade license and usually a Boston permit. Before anyone opens a wall, have the provider hand you a written scope and a certificate of insurance.
Call (857) 524-9927 now and tell us what you see: where the water started, which floors are wet, and whether it has been shut off. The sooner the readings are taken, the less of the house has to open.